ATTENTION ALL NEW AND LOYAL CUSTOMERS! All items on KRISTENHTC.COM are handmade by me I take pride in my work I do not rush though orders I make everything with love and care ! The current processing time is 5-14 business days I go by the date and time in which you ordered. I typically do earrings 1st vs. Clothing take longer I will give you a time frame when your order is placed. I do not work on Sunday to give my hands a break. If you have order multiple handmade items it may take longer. We appreciate your patience. There will be ABSOLUTELY no refunds! If your handmade clothing items or custom item is taken longer that I expected I will keep you fully informed. Please feel free to contact me at (615)208-5787 .